Most asked questions

Our reception is open 24/7, all year. There is always someone here to take care of you and you don’t need to worry if you have a late or early arrival (Check out check-in/-out related questions for more info).

Check out our different options on how to get to the Hostel by public transportation, car or by walking. 

The price does not include linen and towels, but they can be rented in the reception by check in. The price in NOK 50 for linens and NOK 20 for towels. Guests are welcome to bring their own linen, but please note that we do not allow use of sleeping bags due to hygiene reasons.

Check-in/-Out related questions

You can check in from 15.00. Check out is until 11.00.

That is no problem at all. Our reception is open 24 hours and unless you are arriving after midnight, we don’t even need to know. We`ll be here.

Nice! Then you have even more time to explore Oslo or get to know our Hostel/crew. We can offer you an early check in if the room is ready. If it’s not, the check in starts at 15.00 and you can leave your luggage in our luggage-room.

Yes. You can use our luggage room free of charge. The room is locked, but please note that all guests that keep their luggage in the storage room have access. We therefor recommend that you don’t leave any valuables (Computer, passport, telephone etc.). You are welcome to use one of our lockers for these things (Bring you own pad lock or borrow one in the reception).

Yes. You can use our luggage room free of charge. The room is locked, but please note that all guests that keep their luggage in the storage room have access. We therefor recommend that you don’t leave any valuables (Computer, passport, telephone etc.). You are welcome to use one of our lockers for these things (Bring you own pad lock or borrow one in the reception).

Our reception is open 24/7, all year. There is always someone here to take care of you.

Reservation-related questions

Check out our different options on how to get to the Hostel by Bus, car or by walking.

If you booked through our web-page or directly with us, you can cancel your reservation (standard only) free of charge up to 24 hours before the arrival date. Yet, we are available for sale through many different partners. Please note that their cancellation policy may vary from this.

The price does not include linen and towels, but they can be rented in the reception by check in. The price in NOK 50 for linens and NOK 20 for towels. Guests are welcome to bring their own linen, but please note that we do not allow use of sleeping bags due to hygiene reasons.

Yes, you can send us a request. We cannot guarantee the request, but we will always try to do our best.

Yes, you can request this. It’s not a guarantee, but well do our best to offer gender-specified rooms through the year. Just let us know your preference when you book and well do our best to find the perfect room for you.

You can send us a request by e-mail, and we will check the possibility to book without CC.

Our age limit is 18 for guests who are traveling alone without parents/guardians.

Everything else

Yes, free and superfast wifi is always included.

Yes, there is a kitchen in each room. You can borrow a kitchen set in our reception with everything you need to make a delicious meal for a deposit of NOK 100/Euro 10. You can keep the set for three hours and you`ll get the deposit back when the set is returned.

During the Summer season (From May-August), we offer delicious breakfast at the restaurant next door. They serve continental buffet and the opening hours are from 07-11.00 every day. The price is NOK 95,- pp and you can buy your breakfast ticket in our reception. During the winter season, you can buy breakfast at the Anker Hotel next door. The price is NOK 120,- pp.

Yes, we have a large selection of hypoallergenic products at Sensibel and at Anker Hotel. If you have any questions regarding this, do not hesitate to ask the restaurant staff and they will be happy to help.

Yes, we have inside parking facilities next to our Hostel. The price is NOK 280,- per 24 hours, or you can pay per hour. Tickets must be bought from the ticket machine inside the parking garage and put in your window shield. The parking-facilities are run by a company named q-park.